Deposit FAQ – the practical info

When do i need to pay the deposit?

The landlord is allowed to request the deposit payment as of 3 months before the start date of your contract (start date not arrival date!)

It’s possible that your landlord allows a later payment but this is not the standard.

The deposit must always be paid before the tenant can get access to the building or receive keys.

Late deposit payments may result in administrative or organizational problems, so it is importantto pay the deposit in time.

Send the proof of payment once the deposit is paid, as it helps organize and speed up administration.

Whats the amount I have to pay?

The amount of the deposit for contracts with a duration of minimum 3 months equals 2 month base rent (rent without utility fee).
You can find the information of the base rent in your rental offer or in your contract ubnder article 6

How do i need to pay the deposit?

The deposit can only be paid by bank transfer. The account number is the same as used for yopur rental payments and can be found in your rental contract under Art. 5. Make sure to clearly fill the reference: add your studio number + deposit (+ name if you do not pay from your personal bank account) to make sure it is possible to track yoru payment in case soemthing would go wrong.

When will i get back my deposit

After departure and settlement of all costs, the deposit or the balance thereof will be refunded to the tenant’s bank account.

The official refund period is within three months after the tenant has vacated the student accommodation, unless the tenant or landlord has contested the return.

We thrive to refund deposits within 2-4 weeks after departure. However sometimes this is not possible due to external factors like for example the provisionning of rates or meterstands by the external building manager.

When the lease agreement is extended, the deposit shall be transferred to the next rental period.

Understand more about yopur deposit, read the related articles

What’s the Deal with the Rental Deposit? | Know the Difference Between Rent & Deposit