Guidelines for efficiently reporting an issue:
- Use the Form Below
- Test or double check before sending information
- Maybe the answer is already available on the website? https://for-rent-leuven.com/practical-information-about-your-stay/
- Unsure? Report and ask advise!
- Don't wait to report a (small) issue untill it is too late.
- Don't mess with technical installations yourself,
- Make clear picture(s) if possible
- Be clear and complete
- Try to remember details (when did you first notice, how dit it happen, did it happen simultaneously with other issues, is it only inone place, smell, sound, ...)
- Be patient, we are probably working behind the scenes to help you sort this.
- Keep an eye on your mailbox, we may contact you for extra information soon!
Accidents happen!
Be honest and complete about what happened. Hiding mistakes may result in more damage or unnecessary costs.